Shipment, Payment & Returns

  • There is no minimum order quantity.
  • Shipping costs for normal post to all EU countries: FREE. Including Switzerland.
  • We love Australia & New Zealand: so also for FREE!
  • For other destinations please contact! super@superpipapo.com

(You can select out of different other carriers at an extra cost. Simply look at “shipping” in your shopping cart summary).

Payments by Paypal, Moneybookers or your Amazon account.

(Offering all possible cards and payment forms you can imagine).

1- Shipments

2 - Returns

3 - Shipping costs & conditions

4 - Payment forms

1 Shipments

Shipments are send standard by certified post. Other carriers are offered at an extra cost.

1.2 Delivery address

Orders are shipped to the address as indicated in the fill out form completing the order.

1.3 Delivery period

Between three (3) and nine (9) working days for Europe. Your order will leave our warehouse with a maximum of 72 hours. Added should be the applicable time of 3-4 workings days for the standard postal service.

1.3 Exhausted products

When a product is exhausted, SUPERPIPAPO will process its reimbursement according to the payment method that has used to realize the purchase within seven (7) days after shipping your order. The products available will be sent according to and as indicated in your order. If you choose to pay through bank transfer and we have not received your payment yet, we will inform you per email about the new total you should transfer.

1.4 Order changes

In case you want to add products after having placed you order, please do so by placing a new order. After this please send an email to super@superpipapo.com indicating the order numbers of the orders to be joint. 

1.5 Cancellation

In case you want to cancel your order or one or more ordered articles, please do so as quick as possible by calling us at +34 661 82 61 63 or sending an email to super@superpipapo.com If and only if you order has not been shipped yet, we will cancel the order or articles as indicated. Superpipapo will reimburse the value of articles according to the payment method that has used to realise the purchase, deducting € 0.60 of administration costs

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2 Returns

2.1 Orders will be shipped closely reviewed, properly packed and protected to avoid any breakage or damage.

2.2 The client is expected to inspect received products exhaustively

to verify that they respond the articles as ordered and agreed upon. The client is aware of and accepts possible small differences in measure and colour with respect to products shown on the website. In case the products do not correspond with the articles as ordered and agreed upon, SUPERPIPAPO has to be notified in writing as soon as possible and no later than seven (7) labour days after the delivery or reasonable space of time to detect the anomalies.

2.3 In case and for what reason so ever the client does not wish one or more of the received products

the client will have the right to return the product within seven (7) labour days after date of reception. Returns will only be accepted if the products are unused and in perfect state. The products will have to be returned in their original package and without opening. Before returning the product, it is the obligation of the client to communicate this by email to super@superpipapo.com

2.4 In proved and demonstrated case that the products do not correspond with the agreed upon,

SUPERPIPAPO will have the option to replace these products or to reimburse the value of the same.

2.5 SUPERPIPAPO will accept the return of merchandise only if

sent return by certified letter or package, indicating client name and invoicenumber.

2.6 In case the client exerts the right mentioned in previous sections 2.3 and 2.4

and fulfilling the mentioned obligations in 2.5, SUPERPIPAPO will return the amount paid by the client within 14 days of the reception of the return according to the payment method that client has used to realise the purchase.

2.7 The Customer is responsible for the costs of the shipment

and holds the risk of returning products until SUPERPIPAPO has received them.

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3 Shipping costs & conditions

No Minimum Order Quantity

Shipping costs per normal post for FREE (EU)

Other carriers at extra cost available at check out!

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4 Payment forms

One can choose between the following forms of payment:

Deposit or bank transfer:

After placing your order and having chosen bank transfer or deposit as way of payment, you will receive an email containing our bank account details and other necessary details and instructions to guarantee successful payment of your order. 

Payment with Paypal, Skrill (Moneybookers) or Amazon account

Having finalized your order, you can choose to pay using Paypal, Skrill or your Amazon account in a completely secure manner and without any additional expenses.

Our payment systems guarantee all possible payment forms and the maximum in security and privacy for our clients.

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